CEO Corner – An Introduction to Cherney's new COO

As stated earlier in the year - we’ve given Founder & CEO Debra Cherney the opportunity to share thoughts on any topic of her choice.  While many of them will be related to food safety, the one below is of excitement so please, read on!  


To our Cherney community consisting of customers, colleagues, and industry friends.  It is my extreme pleasure to share with you the announcement of Cherney’s new Chief Operating Officer (COO), Steve Kuchenberg, who officially starts with our organization on Monday, September 25th.  Steve's extensive experience within our industry brings a new level of competence and technical expertise to our organization and while I’m personally very excited for him to lead our organization into the future, our team at Cherney will soon see how his passion for doing the right thing for those around him will quickly pass onto you our valued customers.  Steve and I are in lockstep agreement about what actions will be taken to achieve our strategic vision for Cherney.  A very exciting time is ahead, welcome Steve! - Debra Cherney

Summertime Sample Shipping Reminders

Summer = sunshine +hot weather + “hopeful” vacations!  While this is a likely equation, our teams at Cherney have been noticing some reoccurring issues with incoming samples in the past few weeks.  While we have worked with customers directly, it also gives us the opportunity for a very relevant blog topic.  The information shared below is CRITICALLY IMPORANT to ensuring that the samples being submitted to the laboratory arrive in the best possible condition.  This allows for two things: 1) superior sample integrity and 2) the generation of accurate test results.

How to Build and Maintain Customer Relationships

Customer service, like everything else, has had to change and adapt to the fast pace of today’s world. It seems as if the days of personal service have gone by the wayside. In most businesses, we interact with the Customer Service department more than any other group. As a Customer Service Specialist (as they are at Cherney), the experience you create for your customers can play a key role in their decision to do business with you.  Here are a few items we at Cherney feel are important to building and maintaining customer relationships:

"All Aboard!" - Jump on the Cherney College Train Today!

At Cherney College, we’re catching our breath after a busy few months of training activities! We launched our 2016 training courses in a BIG way, holding five courses in five weeks. Three of the courses were brand new for this year, including Plate Interpretation, Food Safety for Suppliers and FSPCA Preventive Controls for Human Food course, which certifies Preventive Controls Qualified Individuals for FSMA. These courses were a lot of fun, and here’s a sample of what attendees are saying about our 2016 courses.

Only 'micro' is in our name - BUT Cherney is so much more!

When you hear Cherney - what is the 1st thing you think of....what do you know us by:
Cherney Micro
Cherney Microbiological
Cherney Microbiological Services, Ltd. or simply...
Cherney



For our June Blog – we’ve taken a step back and highlighted some of the testing capabilities that our customers may not associate with Cherney or even know that we perform in part because yes - Chemistry is not in our name.

Promotions...Changes...Opportunity!

Today is an exciting day at Cherney!  We are happy to announce that Debra has assume the role of Founder/CEO and Brian Van de Water has been promoted to President.  Our full press release is below -  Cherney's future is exceptionally bright!  Let us share our congratulations with both of them!

ISO 17025 Milestone - Game...Set...and Match!



On Friday, April 10th, 2015 the Cherney team was notified that another milestone had been achieved by our Clovis, New Mexico laboratory...our ISO 17025 Accreditation from A2LA (certificate 2986.03) was issued!

The ISO Accreditation Journey



"Life’s a journey, not a destination” is a cliché that is frequently heard in various contexts. From Cherney’s perspective, this cliché is also very fitting to describe accreditation. Cherney has been n ISO 17025 accredited testing laboratory since early 2010 and we continue to march on our accreditation journey each and every day.