Frequently Asked Questions
Below are some of the questions we receive more frequently. If it is not below, please feel free to search above!
How should I ship my samples to Cherney?
Shipping your samples correctly ensures that we receive your sample in an acceptable condition for testing. If your sample is too warm, leaks, or is outside the 72 hr testing window (environmental), we are unable to initiate testing which can cause your company money, labor, and valuable time.
For information on how you ship your sample, Click Here!
How much sample should I send for testing?
Each of our test methods requires a certain amount of product to weighed out and a dilution prepared. Cherney also asks for extra sample to keep as retention in case additional testing is requested!
Need to know how much to send for your test? Click Here!
How do I fill out my Analysis Request Form?
Each customer receives their own customized Analysis Request Form (ARF) with tests specific to their needs. To ensure there are no delays in your testing, we ask for you and your team to follow a few steps for filling out and sending your ARF.
To get more info on how to fill out your ARF, Click Here!
What do my results mean?
When testing is completed, our team will send out a Certificate of Analysis (CoA) with your results. Based on your requested testing, you may have questions on what they mean.
To get more info on what your results mean, Click Here!
Not able to find an answer to your questions? Contact us by phone (920-406-8300) or by email (button below) to work with our Client Services Team. We will get the answer for you!
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